Privacy Policy of Property Mauritius

1. Introduction 
Welcome to property-mauritius.com (the “Site”), operated by Rakanda Co Ltd (“we”, “us”, or “our”). We are committed to protecting your privacy and handling your personal data responsibly in accordance with the Data Protection Act 2017 of Mauritius (“DPA 2017”) and any other applicable laws.

This Privacy Policy explains how we collect, use, disclose, store, protect, and process your personal data when you visit the Site, submit inquiries, register an account (if applicable), subscribe to our newsletter, or otherwise interact with our services.

By using the Site, you consent to the practices described in this Privacy Policy. If you do not agree, please do not provide us with your personal data or use the Site.

2. Who We Are (Data Controller)
Rakanda Co Ltd, trading as PropertyMauritius, is the data controller responsible for your personal data. Founded in 2001 and headquartered in Pointe aux Canonniers, Mauritius, we specialize in property marketing, sales, real estate advisory, and related services for local and foreign investors. We are licensed to market IRS, RES, PDS, IHS properties and provide associated support.

Contact Details: Rakanda Co Ltd Meubles Des Iles Bldg, Pointe aux Canonniers 30520, Mauritius Phone: +230 263 2600 / 263 0358 Fax: +230 263 2601 Email: info@propertymauritius.com

3. Personal Data We Collect 
We collect personal data directly from you or automatically when you use the Site. Types include:

• Data you provide voluntarily:
  • Contact and identification details (e.g., name, email address, phone number, nationality, address) when submitting property inquiries, contact forms, or registration (if enabled).
  • Property-related preferences or details in inquiries (e.g., desired location, budget, type of property).
  • Subscription information if you sign up for our newsletter.
  • Any other information you choose to provide (e.g., in messages or attachments).
• Automatically collected data:
  • Technical data (e.g., IP address, browser type, device information, operating system, pages visited, time/date of access, referring site).
  • Usage data (e.g., interactions with property listings, search queries).
  • Cookies and similar technologies (see our Cookie Policy section below).

We do not intentionally collect sensitive personal data (e.g., racial/ethnic origin, political opinions, health data) unless voluntarily provided in an inquiry, in which case we process it only with your explicit consent or as required by law.

4. How We Use Your Personal Data 
We process personal data for the following lawful purposes (based on consent, contract performance, legitimate interests, or legal obligations under DPA 2017):

• To respond to your property inquiries, facilitate connections between buyers/sellers/renters, and provide real estate information or services.
• To operate, maintain, and improve the Site (e.g., analytics for user experience).
• To send newsletters or marketing communications (only with your consent; you can unsubscribe anytime).
• To comply with legal obligations, prevent fraud, or enforce our Terms & Conditions.
• For legitimate interests such as site security, dispute resolution, or business administration (balanced against your rights).

We adhere to the DPA 2017 principles: processing is lawful, fair, transparent, limited to specified purposes, minimized, accurate, stored no longer than necessary, and secured.

5. Sharing Your Personal Data
We do not sell your personal data. We may share it in limited circumstances:

• With service providers (e.g., hosting, analytics, email services) bound by confidentiality and DPA-compliant agreements.
• With our legal/affiliate partners (e.g., Assist Invest Ltd for related services) where necessary for your inquiry.
• To comply with law, respond to legal requests, protect rights/safety, or in business transfers (e.g., merger).
• Internationally (e.g., cloud providers outside Mauritius): We ensure adequate safeguards (e.g., standard contractual clauses or adequacy decisions) as required by DPA 2017.

6. Data Retention 
We retain personal data only as long as necessary for the purposes outlined (e.g., inquiry data for up to 3 years unless longer required by law or ongoing needs). After that, data is securely deleted or anonymized.

7. Your Rights Under DPA 2017 
You have rights as a data subject, including:

• Access to your personal data.
• Rectification of inaccurate/incomplete data.
• Erasure (“right to be forgotten”) in certain cases.
• Restriction of processing.
• Objection to processing (e.g., for direct marketing).
• Data portability (where technically feasible).
• Withdraw consent at any time (without affecting prior processing).

To exercise these rights, contact us at info@propertymauritius.com. We respond within one month (extendable under DPA). You may also complain to the Mauritius Data Protection Office.

8. Security of Your Personal Data 
We implement appropriate technical and organizational measures (e.g., encryption, access controls, firewalls) to protect against unauthorized access, loss, or breach. In case of a data breach, we notify the Data Protection Office and affected individuals as required by DPA 2017 (within 72 hours where feasible).

9. Cookies and Similar Technologies 
The Site uses cookies for functionality, analytics, and performance. We obtain consent via a cookie banner where required. You can manage preferences in your browser. For details, see our [Cookie Policy – Screenshots of Cookies Audit shall be included in this part when executed)

10. Children’s Privacy 
The Site is not directed at children under 16. We do not knowingly collect data from children without parental consent.

11. Changes to This Privacy Policy 
We may update this policy. Changes are posted here with the effective date. Continued use constitutes acceptance.

12. Contact Us   
If you have questions or complaints, please get in touch at:
PropertyMauritius by Rakanda Co Ltd
Meubles Des Iles Bldg, Pointe aux Canonniers 30520, Mauritius
Phone: +230 263 2600 / 263 0358
Fax: +230 263 2601
Email: info@propertymauritius.com

Effective Date: [ January 2026]